The Labor Ecosystem Problem: How Health Systems Build a Single Source of Truth

Tuesday, April 14, 2026 at 12:00 pm CDT

The Labor Ecosystem Problem: How Health Systems Build a Single Source of Truth
Most health systems are still managing labor with fragmented views: internal teams track one set of numbers, vendors track another and service lines operate off local realities. This session lays out a practical approach to unify internal and contingent labor into one view, set clear governance and build a forecasting cadence that reduces reactive decisions.

Learning Outcomes:

1. A clear definition of what “labor ecosystem visibility” actually means (and what it does not).
2. A 5-step operating playbook to unify internal + contingent labor decisions.
3. The governance moves that prevent rate creep and exceptions from becoming the norm.

Panelists

Liz Cantewell, BSN, RN

CNO & SVP, Program Management

Cross Country

Jacqueline Montgomery, MSN, RN

Chief Nursing Officer

Ellis Medicine

Lisa Potts, DNP

Associate Chief Nursing Officer

UI Health

Moderator

Thom Flynn, MSN, RN

Vice President, Program Management

Cross Country

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