Beyond Deny & Defend: Engaging Patients in Solutions
Responding to medical errors with a transparent approach positively impacts patient and provider satisfaction while also reducing litigation risk. Moving past the tradition of 'deny and defend' will benefit the health care team, patients and families. The CANDOR toolkit from AHRQ provides a framework for effectively respond to unexpected events. Gain the knowledge, skills and solutions to drive a culture of transparency in your organization.
The program offers attendees the opportunity to earn up to .50 continuing education credits.
The American Organization for Nursing Leadership is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. AONL is approved by the California Board of Registered Nursing, Provider Number 15740.
AONL complies with the Americans with Disabilities Act and strives to ensure that no individual with a disability is deprived of the opportunity to participate in this program solely by reason of that disability. Through its agents, AONL will provide reasonable accommodations for a candidate with a disability who requests accommodations.