Today in Nursing Leadership

When the Customer Is Not Always Right

Interview with Janet Davis MSN, RN, NEA-BC, and Jeanette Karon

In This Episode

Janet Davis MSN, RN, NEA-BC, and Jeanette Karon discuss behavioral disruption in the health care environment and share solutions on how to improve staff safety while managing disruptive patients and visitors.

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Today in Nursing Leadership

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