AHIP survey finds value in virtual care

A recent survey by America’s Health Insurance Plans (AHIP) shows a growing number of insurance providers offer virtual care services, also known as telehealth and telemedicine. Providers have welcomed this approach to delivering services to people in rural areas, individuals with mobility issues and those needing complex care for chronic diseases, but patients are sometimes reluctant to use virtual services. “For certain conditions, virtual care is as effective as in-person visits with potential for cost savings, real benefits to provider efficiency, and better management of chronic conditions,” the report states. “Addressing challenges, such as patient engagement and the regulatory landscape, will be critical to maximizing the potential for virtual care....” (Healthcare Purchasing News story, 5/20/19)