Centralized platform for managing independent dispute resolutions opens 

Sep 16, 2026 - 04:01 PM
A Black man with glasses looks at a computer screen

A new centralized platform by the Centers for Medicare & Medicaid Services for managing federal independent dispute resolutions related to the No Surprises Act opened Sept. 15. The Independent Dispute Resolution Gateway allows users to start and respond to disputes; access dispute dashboards and reports associated with their organization; track dispute information, including those assigned to a certified IDR entity; monitor assigned disputes by process phase; and review notifications regarding dispute activity. CMS said that organizations and individuals that process disputes, represent parties or submit IDR web forms under the current federal IDR process must sign up for the IDR Gateway. Those using a third-party administrator or another organization to process disputes are not required to sign up for the IDR Gateway but must ensure that the third-party administrator or organization managing their dispute activities signs up for an account. 

Related News Articles

Headline
Guidance issued on new claims processing codes following independent dispute resolution updates
The Centers for Medicare & Medicaid Services released guidance July 17 on new remittance advice remark codes required for use following updates to the No…
Headline
CMS releases final rule on updates to No Surprises Act independent dispute resolution process 
The departments of Health and Human Services, Labor and the Treasury issued a final rule May 28 intended to improve the functioning of the No Surprises Act…
Headline
FAQ addresses enforcement discretion for plan compliance under certain No Surprises Act provisions
The Centers for Medicare & Medicaid Services April 1 released a joint FAQ with the Departments of Labor, the Treasury, and the Office of Personnel…
Headline
Advisory group conducting survey on No Surprises Act good faith estimates 
The Workgroup for Electronic Data Interchange announced that it is conducting a survey on how health care providers are implementing good faith estimates for…
Headline
CMS adds new No Surprises Act IDR entity 
The departments of Health and Human Services, Labor, and the Treasury have added Dane Street, LLC as a new independent dispute resolution entity, bringing the…
Headline
CMS adds two new No Surprises Act IDR entities
The departments of Health and Human Services, Labor, and the Treasury have certified two more independent dispute resolution entities, bringing the total…