Compasionate Leadership
Building Human Connections: The Foundation of Compassionate Leadership
Learn practical strategies to build meaningful relationships through presence, empathy and genuine connection.
Building Human Connections: The Foundation of Compassionate Leadership
Compassionate leadership begins with human connection. The way nurse leaders show up, listen and engage with patients, families and team members directly shapes trust, communication and the overall care experience.
This microlearning explores how presence, empathy and intentional relationship-building can strengthen compassionate leadership in everyday practice. You’ll learn practical strategies to create meaningful connections that support clearer communication, stronger relationships and a more positive care environment.
By building these skills, you’ll be better prepared to lead with compassion, positively influence the patient experience and create moments of connection that make people feel seen, heard and supported.
NCPD Credit:
Upon completion of the microlearning and evaluation, learners are eligible to earn 0.2 Nursing Continuing Professional Development (NCPD) credits. AONL is accredited as a provider of NCPD by the American Nurses Credentialing Center’s Commission on Accreditation.
Your Instructors
Ashley Marston, PhD, MSN, BS, RN, NE-BC
Is the Associate Chief Nursing Officer for Emory Ambulatory Patient Care, providing enterprise nursing leadership across a large academic ambulatory network. She leads strategy for quality and safety, Magnet and nursing excellence, professional governance, education, and evidence-based practice, advancing high-reliability care across more than 280 outpatient sites. Her scholarly work focuses on social determinants of health and quality outcomes in oncology populations, with an emphasis on disparities, prevention, and measurable improvement.
Karla Schroeder
Is a transformational nurse executive redefining ambulatory care through systems thinking, human-centered leadership, and innovative care delivery models. She leads large-scale strategy across virtual care, care management, leadership development, and clinical operations, aligning practice with national standards and measurable outcomes. As the architect of the EAGLE leadership framework, she is committed to developing leaders, strengthening governance, and advancing nursing’s influence across the continuum of care.
You might also like...
Keep Learning
Ready for More?
Explore all available microlearning courses and continue building your leadership skills.