Team & Culture
Leading Multigenerational Teams with Emotional Intelligence
Use emotional intelligence to bridge generational differences and strengthen team collaboration.
Leading Multigenerational Teams with Emotional Intelligence
Today’s nursing workforce spans four to five generations, each bringing unique communication styles, expectations and professional experiences. These differences can either create friction or strengthen collaboration — depending on how they’re led.
In this microlearning, you’ll explore how emotional intelligence helps bridge generational gaps, improve communication and foster mutual understanding. You’ll gain practical insight into adapting your leadership approach so team members feel supported, respected and aligned in their shared commitment to patient care.
By leading with awareness and empathy, you can transform generational diversity into a powerful team advantage.
NCPD Credit:
Upon completion of the microlearning and evaluation, learners are eligible to earn 0.2 Nursing Continuing Professional Development (NCPD) credits. AONL is accredited as a provider of NCPD by the American Nurses Credentialing Center’s Commission on Accreditation.
Disclosure:
The content planners do not have any conflicts of interest or relevant financial relationships to disclose.
Your Instructor
Ama Mathewos, MPA, BSN, RN, NEA-BC, CTA-CC
Ama Mathewos is a CEO, executive coach, and Board-Certified Advanced Nurse Executive with 20 years of clinical and leadership expertise. As the founder of Evolve Lead Succeed, she partners with health care organizations to develop nurse leaders who elevate engagement, strengthen team performance, and build thriving workplace cultures. Ama has led high-performing teams to exceptional outcomes, including achieving Magnet® designation and sustaining industry-leading quality metrics. Known for her warmth, accountability, and strategic insight, she helps leaders strengthen emotional intelligence, executive presence, and resilience. Through coaching and consulting, she equips nurse leaders to drive measurable impact and lasting organizational success.
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