Operations & Innovation
Mapping the Mess: Applying Spaghetti Diagramming to Redesign Clinical Workflow
Learn how to map nurse and patient journeys using a spaghetti diagram to uncover inefficiencies, improve safety and streamline workflow.
Mapping the Mess: Using Spaghetti Diagrams to Improve Clinical Workflow
Complex workflows can quietly drain time, energy and focus from nurse leaders and their teams. Small inefficiencies — extra steps, unnecessary movement, unclear transitions — quickly add up, affecting safety, fatigue and performance.
In this microlearning, you’ll learn how to create and interpret a spaghetti diagram to visually map a nurse or patient journey. By making workflow patterns visible, you can identify delays, redundancies and collisions that often go unnoticed.
You’ll leave with a practical tool to simplify flow, improve safety, reduce fatigue and support smarter operational decisions.
NCPD Credit:
Upon completion of the microlearning and evaluation, learners are eligible to earn 0.2 Nursing Continuing Professional Development (NCPD) credits. AONL is accredited as a provider of NCPD by the American Nurses Credentialing Center’s Commission on Accreditation.
Disclosure:
The content planners do not have any conflicts of interest or relevant financial relationships to disclose.
Your Instructor
Elizabeth Johnson, PhD, MS-CRM, RN
Dr. Elizabeth Johnson is an Assistant Professor at Montana State University’s College of Nursing and a nationally recognized leader in health care design and clinical research. Her work focuses on digital health innovation, clinical system design, and technology-driven safety improvements, supported by funding from NIH, NSF, and industry partners. She serves in multiple national leadership roles advancing health care innovation at the intersection of nursing, research, and technology.
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