Today in Nursing Leadership

Highly Reliable Leaders Listen!

Interview with Amy Trueblood, MS, RN, NE-BC, University of Missouri

In This Episode

Amy Trueblood, MS, RN, NE-BC shares the value of listening and relationship-based communication as a leadership necessity to creating highly reliable cultures. Hear recent research detailing what patients see as listening from caregivers, and what leaders can do to model these behaviors through caring for the caregivers by building relationships and listening to them.

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Today in Nursing Leadership

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