Ambient listening gives nurses more time with patients, CNE says

Florida Health Sciences Center in Tampa is using ambient listening to reduce the time nurses spend on charting, says AONL Member and CNE Wendi Goodson-Celerin, DNP, RN. Ambient listening records and transcribes conversations between a patient and clinician during appointments, enabling the nurse to spend more time on patient care. The nurse checks the assessment summary and clicks a button to enter it into the patient’s record. The main difference in using ambient listening is that nurses need to narrate each part of the assessment aloud. CNOs interested in using ambient listening should practice having their nurses narrate the assessment for several months first. Goodson-Celerin says CNOs should solicit staff feedback and pass it along to developers to improve the technology. (HealthLeaders Media article, 8/11/25)