Internal Communications

Learn to identify communication barriers and how to utilize staff surveys, staff-driven action planning, and focused PDSA cycle development and evaluation.
First introduced in the 1970s, the term “interprofessional approach” was used to describe professionals from various health disciplines collaborating in practice. In contrast, the term “interdisciplinary” was used to describe professionals from various disciplines collaborating in education. (Parse…
Pamela Thompson MS, RN, CENP, FAAN Pam Thompson, MS, RN, CENP, FAAN, is chief executive officer emeritus of the American Organization for Nursing Leadership (AONL). Prior to her appointment, she served 16 years as AONL CEO and senior vice president nursing/chief nursing officer of the…