CIO: Nurses often determine whether health IT succeeds

Clinical informatics leaders increasingly are including nurses in decisions pertaining to health information-technology initiatives, since they are more likely to succeed when nurses are included in the conversation. For example, Atlanta-based Emory Healthcare seeks out nurses to identify, evaluate, design, implement and sustain any change or transformation affecting nursing practice or care team workflow. Councils composed of bedside nurses and nursing leaders collaborate as part of formal professional governance structures to co-create solutions grounded in front-line experience. In addition, Emory implemented a large language model-powered chatbot, reducing the time nurses spend retrieving information about policies, procedures and electronic medical record workflows. One unit reduced falls with injury over four months after launching AI-powered fall prevention tools with virtual nursing workflows. (Becker’s Hospital Review article, 6/11/25)